A crucial project is at stake because you’re not getting updates from your offshore vendor, putting client relationships at risk. What’s your move?
This blog explores practical solutions to fix communication barriers with offshore vendors and introduces the “One Partner Plan” as a strategy to ensure your projects are completed efficiently and effectively.
Will you…
A) Spend your day chasing vendors for updates, causing delays and stress, or
B) Prefer a system where updates come to you, letting you focus on what matters?
Of course, the latter option is the ideal choice, yet many find themselves trapped in the frustrating cycle of no updates.
Clearly set expectations
Before starting a project, make sure both you and your vendor understand what’s expected. This means talking about deadlines, quality standards, and the specifics of what needs to be done. It’s like making a list before you go shopping; it ensures you don’t forget anything important.
Have regular meetings
Schedule consistent check-ins with your vendor, either through video calls or face-to-face meetings. Think of it as a regular catch-up with a friend to make sure everything’s going smoothly. These meetings help catch any issues early and keep the project on track.
Ask for feedback right away
After sharing information or completing a milestone, ask your vendor what they think. It’s like asking for a friend’s opinion on a new outfit; you want to know what they think so you can make any necessary changes before it’s too late.
Ask for transparency
Encourage your vendors to be open about any challenges or delays they’re facing. It’s like asking someone to be honest about why they’re late to meet you. Knowing the real reasons can help you understand the situation better and find a way to help or adjust plans accordingly.
Insist on detailed updates
Request detailed progress reports from your vendors, specifying what has been completed and what’s next. It’s similar to asking someone to explain a recipe step by step; the details help you understand if everything is going as planned or if adjustments are needed.
Choosing the right partner is key to fix communication barriers with offshore vendors. Your partner should get what your agency is all about and be easy to talk to, reliable, and ready to change things up when needed.
As an offshore vendor, we prioritize overcommunication to eliminate the need for constant follow-ups from agency owners. Our One Partner Plan is designed around your agency’s needs, ensuring seamless collaboration without the usual hassles. Here’s what it includes:
The Problem: Digital agency owners frequently grapple with communication barriers with offshore vendors, leading to project delays and client dissatisfaction.
The Consequences: Poor communication can result in missed deadlines, budget overruns, decreased client satisfaction, increased owner frustration, financial strain, and a negative impact on the agency’s reputation.
The Solution: One Partner Plan
No More Follow-Ups: We update you first.
Clear Talks: You’re always in the know.
Direct Manager Access: Quick answers, no delays.
Frequent Updates: Stay informed effortlessly.
Commitment: Designed for digital agencies, our plan ensures smooth collaboration and project success, fueling your growth and client happiness.
Get bulk supportMarch 29, 2024 • Agency Growth
How can digital agencies overcome capacity constraints to scale while producing great work?
Read MoreMarch 21, 2024 • Agency Problems
5 ways poor project communication from your offshore vendor is hurting your digital agency
Read MoreMarch 12, 2024 • Agency Problems
Agency owners’ tactical guide to crushing capacity constraints
Read MoreMarch 8, 2024 • Agency Growth
Turning away new clients due to capacity constraints is a BIG mistake
Read MoreJoin our community of 15,000 subscribers and enjoy no-cost access to exclusive research and tech tips for scaling your agency.
"*" indicates required fields